RACQ

Most recent data: March 31 2025

20% of reviews mention negative culture (higher than 77% of companies)
Culture has been stable over the past two years

―
Most frequent negative cultural indicators
• Poor leadership: 6% of reviews (higher than 79% of companies)
• Instability and high turnover: 3% of reviews (higher than 69% of companies)
• Organisational dysfunction: 3% of reviews (higher than 77% of companies)
Reviews mentioning negative culture over time
20222023202420250%10%20%30%
RACQAll companiesAll companies in insurance sector% reviews
Reviews mentioning negative culture
• Similar to overall average
• Similar to insurance sector average
With 117 total reviews, we can confidently identify very small differences
Reviews mentioning negative cultural indicators
Poor leadershipInstability and high turnoverOrganisational dysfunctionToxic cultureOverwork and stressBullyingInequity and discrimination0%1%2%3%4%5%6%
RACQAll companiesAll companies in insurance sector% reviews
Most common terms in pros and cons
Overall rating vs negative culture in insurance sector
RACQ vs other companies in sector
33.23.43.63.8410%12%14%16%18%20%22%24%
Average overall rating% reviews mentioning negative culture