Service NSW

Most recent data: March 31 2025

20% of reviews mention negative culture (higher than 78% of companies)
Culture has been stable over the past two years

• Bullying: 6% of reviews (higher than 95% of companies)
• Poor leadership: 4% of reviews (higher than 56% of companies)
• Instability and high turnover: 3% of reviews (higher than 66% of companies)
Reviews mentioning negative culture over time
Reviews mentioning negative culture
1.4x overall average
Reviews mentioning negative cultural indicators
Most common terms in pros and cons
Overall rating vs negative culture in government and public administration sector
Service NSW vs other companies in sector