Service NSW

Most recent data: December 31 2025

19% of reviews mention negative culture (higher than 74% of companies)
Culture has been stable over the past two years

• Bullying: 6% of reviews (higher than 94% of companies)
• Poor leadership: 4% of reviews (higher than 54% of companies)
• Instability and high turnover: 3% of reviews (higher than 65% of companies)
Reviews mentioning negative culture over time
Reviews mentioning negative culture
• Similar to overall average
Reviews mentioning negative cultural indicators
Most common terms in pros and cons
Overall rating vs negative culture in government and public administration sector
Service NSW vs other companies in sector