Zendesk
Most recent data: March 31 2026
27% of reviews mention negative culture (higher than 94% of companies)
Culture has been stable over the past two years
Most frequent negative cultural indicators
• Poor leadership: 12% of reviews (higher than 97% of companies)
• Instability and high turnover: 10% of reviews (higher than 97% of companies)
• Organisational dysfunction: 3% of reviews (higher than 62% of companies)
Reviews mentioning negative culture over time
Reviews mentioning negative culture
• 1.8x overall average
• 2x information technology sector average
Reviews mentioning negative cultural indicators
Most common terms in pros and cons
Overall rating vs negative culture in information technology sector
Zendesk vs other companies in sector
Zendesk vs other companies in sector